9 Boryspilska Street,
Kyiv, Ukraine
02099
FAQ
Do you accept customer personalized orders?
Do you accept customer personalized orders?
Yes, we can design and create unique, one-of-a-kind items specifically for you.
What bulbs are compatible with your fixtures?
What bulbs are compatible with your fixtures?
Please refer to the listing description for bulb compatibility information. Typically, our fixtures use E26/E27/G9/GU10 bulbs.
Are your fixtures dimmable?
Are your fixtures dimmable?
A dimmer switch can be installed upon request. Please ensure that the light bulb you intend to use is compatible with dimming functions.
Is this fixture available in other finishes?
Is this fixture available in other finishes?
Yes, we can paint the lamp in any RAL color using powder coating technology.
Where do you ship?
Where do you ship?
We ship worldwide. If you have any specific shipping questions, please contact us for clarification.
How long will it take for products to arrive?
How long will it take for products to arrive?
The production and initial delivery processing time is 3 — 5 days. Further delivery time depends on your location and typically takes 6 to 20 days.
Is this fixture compatible with my country’s voltage?
Is this fixture compatible with my country’s voltage?
Yes, our fixtures are designed to be 220 — 240V compatible, making them suitable for use in all countries.
Are bulbs included with the purchase of a fixture?
Are bulbs included with the purchase of a fixture?
While some of our luminaires may include bulbs, they are not a standard inclusion. Bulbs are typically sold separately, allowing you to choose your preferred options.
Will the goods arrive safely?
Will the goods arrive safely?
Yes, we carefully pack our products to ensure they are secure and protected during delivery.
Is it possible to return or exchange items?
Is it possible to return or exchange items?
We accept returns within 14 days of the delivery date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.